Diabetes Mountain Expeditions

Privacy Policy

Effective Date: 09.16.26

At Diabetes Mountain Expeditions ("DME," "we," "us," or "our"), accessible from https://diabetesmountainexpeditions.com, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, protect, and share your information when you visit our website or register for our guided hikes, training programs, and outdoor expeditions.

1. Information We Collect

We collect information directly from you when you fill out contact forms, register for trips, sign up for newsletter updates, or communicate with us.

  • Personal Contact Information: Name, email address, phone number, mailing address, and emergency contact details.

  • Voluntary Health & Activity Data: Information regarding your diabetes management, fitness levels, outdoor experience, dietary requirements, or medical considerations provided voluntarily on sign-up forms to ensure your safety during guided trips.

  • Payment & Transaction Data: Billing information and payment details processed securely through our third-party payment providers.

  • Automated Usage Data: Technical data collected automatically when you visit our site, including IP address, browser type, device information, pages viewed, and referral URLs.

2. How We Use Your Information

We use the information we collect for the following business purposes:

  • Organizing, managing, and delivering safe, customized guided outdoor trips and training programs.

  • Communicating with you regarding trip itineraries, safety protocols, updates, and customer support.

  • Processing transactions and managing bookings.

  • Improving our website, services, user experience, and content.

  • Running digital advertising campaigns, including Google Search Ads, to reach individuals interested in our programs.

3. Cookies and Third-Party Advertising

Our website uses cookies, web beacons, and tracking technologies to optimize performance and analyze site traffic.

  • Google Ads & Analytics: We use third-party vendor services, including Google, to display advertisements across the internet based on past visits to our site. Google uses cookies to serve ads based on your visit to our website and other websites on the internet.

  • Third-Party Cookies: Third parties (including Google) may place and read cookies on your browser, or use web beacons to collect information as a result of ad serving on this website.

  • Opting Out: You can opt out of personalized Google advertising by visiting Google Ad Settings. You may also opt out of third-party vendor cookies by visiting the Network Advertising Initiative Opt-Out Page.

4. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your information under the following limited circumstances:

  • Service Providers: Trusted third-party vendors who assist us in operating our website, processing payments, or delivering ad campaigns (bound by strict confidentiality agreements).

  • Guides & Safety Personnel: Relevant medical or fitness details voluntarily shared during trip enrollment are disclosed strictly on a need-to-know basis to our certified guides and medical team to ensure participant safety on the trail.

  • Legal Requirements: When required by law, regulation, subpoena, or to protect the safety, rights, or property of DME, our participants, or the public.

5. Data Security

We implement reasonable technical and organizational security measures to protect your personal information against unauthorized access, loss, or misuse. However, no data transmission over the internet or wireless network can be guaranteed to be 100% secure.

6. Your Rights and Choices

Depending on your location, you have the right to:

  • Access, update, or correct your personal information.

  • Request the deletion of your personal data from our active databases.

  • Opt out of receiving marketing communications by clicking the "Unsubscribe" link in any email or contacting us directly.

7. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at: